After succeeding founder Jeff Bezos earlier this month, the newly appointed Amazon CEO Andy Jassy did not accept a round of intensive news interviews, but he did internally Some insights about his methods and background are provided in the recorded video interview.
it is Publish as unlisted video On the company’s YouTube channel this week, As Matt Day of Bloomberg News discovered. Jassy answered questions from Amazon executives Alicia Bolle Davis, The senior vice president of global customer fulfillment, and the issues of Amazon employees recorded during the “deep dive” meeting.
When Jassy was promoted to CEO, Amazon was facing increasing scrutiny from inside and outside the company, regulators, legislators, unions and their employees. The company has nearly 1.3 million employees and has a growing influence on business, workplace safety, technology, economics, and public policy.
Tension of Amazon’s leadership principles: Against this background, some of the most timely questions and interesting responses involved Amazon’s two new leadership principles: “Strive to be the best employer on the planet” and “Success and scale bring broad responsibilities.”
“Our leadership principles are often tense,” Jassi said. “And I think this is actually a good thing, and it makes sense.”
For example, he cited the tension in the principle of “strive to be the best employer on earth.”
“Almost anyone can suggest anything that we should change. If we don’t change it, someone will say,’Well, if we are the best employer on the planet, we will do it.’ The reality is that we can’t. It is impossible to make all possible changes. There will be a lot of debate about it, but we will try and think carefully about what we need to develop to become the best place to build a long-term career at Amazon.” (Comments start at 17:45)
Sports inspiration: Jassy played competitive tennis as a child and when he was young, and this experience influenced his business and lifestyle.
“A lot of times in times of tension, you tend to play conservatively because you just want to avoid defeat, not try to win,” he said. “And I think the same is true in business. It’s easy to be steady, but the reality is that if you want to keep changing the world for your customers, we all want to do it. You have to bet, and you have to be willing to fail.” (5:49)
Recently read: Jassy quoted “Caste: the source of our dissatisfaction“The author is Isabel Wilkerson, one of his most recent books.
“For those who don’t know, it compares our country’s treatment of blacks with castes in Nazi Germany and India,” he said. “It’s disturbing, but thought-provoking, thought-provoking, and very interesting.”
In addition, he mentioned “Three Ring Circus: The crazy years of Kobe, O’Neal, Phil and the Lakers dynasty,” Author: Jeff Perlman; and “Broken Horse” Created by singer-songwriter Brandi Carlile (Brandi Carlile), he once interviewed him at an Amazon event.
Morning routine: Jassy woke up at 6 in the morning and spent an hour on the elliptical machine, printing out the items he wanted to read. (12:55)
Community Involvement: Jassy also tried to clarify the company’s community and philanthropy priorities, involving Amazon’s climate commitment environmental program, the affordable housing fund, and his own work on education and racial equality.He is a long-term board member of a non-profit organization Rainier Scholar.
His inbox has been opened: Bezos would invite customers to email him directly, and then forward the key information to others at Amazon, often setting off a frantic internal battle. Jassy plans to inherit this tradition, at least in his own way. (41:37)
“Customers or employees can send me emails at will. I may not respond to every one of them, because sometimes the numbers are large, but I read them all,” he said. “I often share them with different colleagues and colleagues, and try to think about whether we can do better for our customers.”
His email address is [email protected].