T-Mobile is drawing lessons from the recent data breach that affected millions of customers and has vowed to increase its investment in network security.
T-Mobile CEO Mike Sievert apologized to customers on Friday In a blog post After a cyber attack exposed the personal information of more than 50 million people.
“To say that we are disappointed and frustrated by this incident is an understatement,” Seifert said.
Wall Street Journal It was reported this week that a 21-year-old American was responsible for hacking through the use of an unprotected router, which allowed him to visit the T-Mobile data center located about 150 miles east of the Seattle area, where the company’s headquarters is located. There.
Sievert said on Friday, “Bad actors use their technical system knowledge and professional tools and functions to access our test environment, and then use brute force attacks and other methods to access other IT servers, including customers’ data.
“In short, this person’s intention was to break in and steal data, and they succeeded,” he said.
Hackers have affected current, past and potential T-Mobile customers. The stolen files do not include customer financials, credit cards, debit cards, or other payment information. T-Mobile saysHowever, the name, date of birth, SSN, and driver’s license/ID information were accessed.
T-Mobile created a web page Help educate customers to protect themselves. It recommends that post-paid customers change their PIN and provide two years of free identity protection services.
Sievert announced on Friday that the company is working with cybersecurity company Mandiant and consulting giant KPMG to “adopt best-in-class practices and change our approach.”
According to the Wall Street Journal, the FBI and FCC are investing in this attack.
With more than 104 million users, T-Mobile is the second largest operator in the United States after Verizon.it has Suffered multiple damages In the past few years.